Last Updated: January 2026
Techo Connect (a Techo Traders company) is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and how we keep it safe when you use our website or purchase our products.
When you place an order or contact us, we collect the following personal information:
We also collect standard website usage data (page visits, device type, browser) through analytics tools to improve our website experience.
Your personal information is used solely for:
We do not use your personal information for marketing purposes without your explicit consent. We do not sell, rent, or share your data with third parties for commercial purposes.
Your order data is securely stored in Supabase, a cloud database platform with industry-standard encryption. Payment receipts are stored in an encrypted cloud storage bucket with restricted access.
We use the following third-party services which may process your data as part of our operations:
Each of these services operates under their own privacy policies. We ensure they meet adequate data protection standards before sharing any information with them.
We retain your order data for a minimum of 2 years for warranty and dispute resolution purposes. After this period, data may be anonymised or deleted.
You may request deletion of your personal data at any time by contacting us via WhatsApp or email, subject to any legal or operational retention requirements.
You have the right to:
To exercise any of these rights, contact us at connect@techotraders.com.lk or via WhatsApp.
Our website uses essential cookies for functionality (e.g., maintaining your shopping cart) and optional analytics cookies to understand website usage. You can manage cookie preferences through your browser settings.
Our website and products are not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
We may update this Privacy Policy periodically. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.
For any privacy-related questions or requests:
When you place an order or contact us, we collect the following personal information:
We also collect standard website usage data (page visits, device type, browser) through analytics tools to improve our website experience.
Your personal information is used solely for:
We do not use your personal information for marketing purposes without your explicit consent. We do not sell, rent, or share your data with third parties for commercial purposes.
Your order data is securely stored in Supabase, a cloud database platform with industry-standard encryption. Payment receipts are stored in an encrypted cloud storage bucket with restricted access.
We use the following third-party services which may process your data as part of our operations:
Each of these services operates under their own privacy policies. We ensure they meet adequate data protection standards before sharing any information with them.
We retain your order data for a minimum of 2 years for warranty and dispute resolution purposes. After this period, data may be anonymised or deleted.
You may request deletion of your personal data at any time by contacting us via WhatsApp or email, subject to any legal or operational retention requirements.
You have the right to:
To exercise any of these rights, contact us at connect@techotraders.com.lk or via WhatsApp.
Our website uses essential cookies for functionality (e.g., maintaining your shopping cart) and optional analytics cookies to understand website usage. You can manage cookie preferences through your browser settings.
Our website and products are not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
We may update this Privacy Policy periodically. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.
For any privacy-related questions or requests: